1. General Information
Protecting your personal data is important to us. We treat your personal information confidentially and in accordance with applicable data protection laws.
This Privacy Policy explains what information we may collect through this website, how we use it, and what rights you may have.
2. Data Controller
The person or entity responsible for the processing of personal data on this website is:
Sri Lanka, truly personal.
Owner: [FULL NAME]
Address: [FULL BUSINESS ADDRESS]
Sri Lanka
Email: contact@diekleineinsel.com
3. Information We Collect
When you contact us through our contact form, we may process information such as:
- Name
- Email address
- Telephone number
- Nationality
- Travel dates
- Travel preferences and other information you choose to provide
4. How We Use Your Information
We use the information you provide to respond to your inquiry, communicate with you, plan and organize your requested journey, and provide our travel services.
5. Contacting Us by Email
If you contact us by email, we will use the information you provide to respond to your request and communicate with you. We retain this information only for as long as necessary to handle your inquiry or as required by applicable law.
6. WhatsApp
You may also contact us through WhatsApp. If you choose to use this communication method, your information may be processed in accordance with WhatsApp's own privacy policies.
We do not control how WhatsApp processes your personal data.
7. Cookies
This website may use technically necessary cookies where they are required for the operation of the website.
If we introduce analytics, marketing, or other non-essential cookies in the future, we will provide appropriate information and obtain consent where required by applicable law.
8. Third-Party Services
This website may contain links to or integrations with third-party services, such as social media platforms, mapping services, payment providers, or other external services.
When you interact with such services, your information may be processed by the respective provider. Please refer to the privacy policies of those providers for further information.
9. Your Rights
Depending on the applicable data protection laws, you may have rights regarding your personal information, including the right to request access, correction, deletion, restriction of processing, objection to certain processing, or data portability.
If you have questions about your personal information or wish to exercise an applicable right, please contact us at:
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time if our website, services, or applicable legal requirements change.
Last updated: October 2026